If you are located within the Malaysia, your order will be dispatched on the following working day.

The first class delivery option typically takes 1-2 days to arrive, although delivery times may vary based on the courier's policies and procedures.

Please note that once your order has been dispatched, we are not responsible for any delivery issues or lost packages.

For customers located outside of the MY, delivery times may vary between 7-14 days. However, please be aware that the actual delivery timeframe may vary depending on the destination country, customs clearance procedures, and other factors beyond our control.

If your package experiences a delay, you can use the tracking number provided and contact the respective courier service for further information.

Refund policy 

We offer no refunds/exchanges due to hygiene reasons.

If for any reason you have any issues with your order please contact us through email at hellodzafar@gmail.com within 14 days of purchase.

A response will be given within 24-48 hours.